Insight Brief

Retail

Publix Supermarkets

Florida's Leading Supermarket Chain

Problem

Declining Sales
Sources
Text Analysis, Classification Modeling
The Insight
A special kind of shopper called the "Reluctant Shopper" was attracted to Publix.

The Fix

Digital campaigns to appeal to the Reluctant Shopper

Result

Year-over-year sales increased 18% at measured stores in south Florida.

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